The service scope from verification to relocation is incredible
Our professional services are provided by factory trained engineers who offer comprehensive support for your instruments. Contact our professional service team and you can rest assured that your instrument will receive factory approved components and operate according to specifications. Our service portfolio includes fixed price services, time and material maintenance, appraisal and verification services, and agreement services.
Optimize performance
Annual preventive maintenance ensures that your instrument operates at optimal performance and verifies that the instrument complies with operating standards.
Meet compliance requirements
Use our instrument certification service to ensure that your instrument is ready for auditing. These services include IQ OQ, preventive maintenance OQ, and instrument re certification.
Easy relocation
The relocation service is applicable to both regulated and unregulated laboratories, ensuring that the instruments are properly packaged and can be safely transported.
Characteristic
Digital IQ OQ PM
A unique authentication solution preserves traditional service documents in a digital and compliant format that can be accessed remotely and complies with US and EU pharmacopoeia guidelines.
Recertification
The annual re certification of the instrument ensures its compliance with specifications. Verification requires professional knowledge and equipment to be re certified.
Factory trained engineers
Our global service engineers follow a strict quality management system and are certified by ISO 9001. This commitment to quality ensures consistent and reliable performance records.
Factory approved parts
To ensure that your instrument always meets the specifications, we recommend using factory certified components. These components have undergone rigorous evaluation and comply with the ISO 9001 international quality management standard.
Doctoral level research team
Our engineers are supported by our team of PhD scientists in process technology support, who understand your research and instrument needs.